Privacy Policy

Effective Date: 10 February, 2024.

1. Introduction

Cape Town Ship Suppliers & Exporters (Pty) Ltd. ("we," "us," or "our") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your information, specifically through our contact and Request for Quotation (RFQ) forms on our website.

2. Information Collection and Use

Personal Data
When you use our contact or RFQ forms, you voluntarily provide us with certain personally identifiable information, including but not limited to:

Your name
Email address
Phone number
Company name
Any other information you choose to provide related to your query or request
This information is collected for the purpose of responding to your queries, processing your requests for quotes, and maintaining communication with you regarding our services.

Usage Data

We may also collect information on how our website is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, our website pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Specifically, your information may be shared with third-party service providers, like Mailjet, to facilitate our communication with you, such as sending emails. These third parties are prohibited from using your personal data for any purpose other than to provide these services to us, and they are required to maintain the confidentiality of your information.

4. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Your Rights

You have the right to access, correct, or delete your personal information that we collect. If you wish to exercise these rights, please contact us at our provided contact information.

6. Contact Information

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

7. Updates to the Policy

We reserve the right to update this privacy policy at any time. When we do, we will post a notification on the main page of our website, revise the updated date at the top of this page, and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.